Home Hardware Stores
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Terrible service
Terrible service. I ordered (last Friday) a fan in an emergency situation (very high and prolonged heat) after the fan in my chicken coop broke down. My order was supposed to arrive today at the latest (1-3 days was what was promised, not business days). It is (Monday late afternoon) day 3 and my order has not even left the warehouse in Ontario. I will have to find another alternative because of the urgency of the situation. I said I wanted to be refunded and was told I could NOT be refunded. I made a complaint on line and received a confirmation number. I am still waiting to hear from them. Purolator has been very helpful and have been trying to help me but, as they have not received the order there is little they can do. I would not advise anyone to order from this company on line.