RE
RedAwning Vacation Rentals
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You communicate through email and chats.
I booked this vacation through the Marriott Bonvoy site so I expected Marriott quality. Mistake. I had to request arrival confirmation and check in information several times. All done through chats. The confirmation came hours before arrival which added stress. I was pressured by the guard to buy a gate pass, when I checked in the person at the desk told me that pass was for the guards convenience, they don’t have to verify you each time you come in. A parking pass printed does the same thing but I digress. Overall this was a disappointing experience and the rental unit was equally disappointing. Not being able to speak to someone in person was frustrating and not helpful.