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Fantastic customer service
Fantastic customer service. I had an issue with swede slippers I bought which I had already been wearing. I did take pictures once I had bought as I said to staff inside shop when I compared other uggs. I said compare these slippers can you see the difference he said yes that looks a bit faded. So I contacted customer service and they offered me to get a replacement when returning mine but I was like I've already been wearing as struggling to get slippers to fit just now due to slipped discs I've had to wear. They still said that's OK you can still return. However they also offered me a partial refund which I was happy to accept I got my ugg slippers for half the price I paid due to their mistake. They were so understanding with my situation can't thank them enough.