VOXI Mobile
Read all reviews for VOXI Mobile →
Stranded and ignored
Bought the 15 day European pass. Money taken from bank account twice. I contacted Voxi through Facebook messenger who told me that as the payment is pending it will come back into my account. He asked if the pass was working to which I said I was still in the UK as the time and would let him know once I landed. Pass was not working and not even showing on my account. So I assumed something had gone wrong and bought another one. I could see this showing on my Voxi account but still had no internet or network connection. Googled it and followed all the advice I read but still nothing. Went back to Voxi on messenger and explained everything but received no reply. Checked my account and there is no pass showing! Cut a long story short I have now purchased 4 passes none of which are working and keep disappearing. I have messaged Voxi numerous times with no response so am now stranded in my accommodation connected to the WiFi as I cannot go out with no sat nav or telephone service. Disgusting service. I will now be leaving Voxi and finding a better provider!!!