Judith

Sep 4, 2023

I had an appoinment at the SPA just for…

I had an appoinment at the SPA just for a wash and blow dry, which would cost a staggering $69, but from the start of the eperience the male hairdresser tried to sell me products costint over 100/250 dollars, which as a pensioner I neither wanted or needed, however he persisted, wearing me down every 5 minutes, eventually saying I could get my hair done for free, except for 18% , this was for Kerastase K water, so just get out of the place I agreed as some of the expense may be swallowed up with a small amount of on board credit, however I was horrified to realise that the whole thing had cost me $164!! This was for something I didn't want or need, also would be heavy in my suitcase! To make matters worse, when I have read the back of the bottle it clearly states in capital letters "FOR PROFESSIONAL USE ONLY, NOT FOR RESALE" what a complete scam, and I am going to take this further and get advise as I want my money back, shame on you celebrity, will certainly NOT be traveling with you again , and you need rid of these con artists in your spa!!!