Khmotorcycles
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Unfortunately not a great experience……
Unfortunately Iv not had a great experience with dealer with this seller. I recently part exchanged my motorbike in with this seller, I waited around 1-2 weeks for the new bike to go through the workshop to be checked, mot’d and serviced. I paid to have the bike delivered to me and my part exchange to be taken back. The new bike arrived with the chain so slack you could almost lift it off the sprocket and was making a horrendous noise, so I had the chain adjusted and the noise continued. I contacted the seller who then counter complained about the bike id part exchanged in, apparently i sent it with a cracked screen and damaged nose cone, even though it was inspected before it was taken from me. I only did around 35 miles on the bike in total and the oil light came on. So I called the dealer to discuss, so I decided to take it to an independent BMW specialist local to me who carried out an inspection at my cost, and they deemed the bike unsafe to ride, had no oil or coolant in it and would jam up when free wheeling and that, in their opinion it had either not been through a workshop or was sent out broken. I was told initially by the seller that I’d have to pay to have the bike returned, so I rejected the bike in order for it to be collected. The seller had to do a return inspection to make sure there was nothing ‘’untoward’’ before agreeing to reverse the deal, it was found that the bike had catastrophic gearbox damage so they agreed to reverse the deal. I got my bike retuned after a week only to find that they had either kept of thrown the original Kawasaki zip up softshell wallet, key rings, brake fluid cover and datatag paperwork. All I had returned back to me was a plastic wallet with the service book in it, despite being told prior to buying the bike that everything that comes with the bike will go to the new owner. The screen was cracked and the nose cone was damaged, this damage was not present when it left my possession. I had to wait several days for my refund, which caused extra stress as I wasn’t given a time scale of when I’d get my money back. So all in all, this experience has costed me around £350-£400 and lost 3 weeks of riding and a lot of stress…