Paisley Freight
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Absolute shambles
Once a decent courier for large parcels, now a joke. The last parcel I shipped with them was the final straw for me. I ticked the box saying the parcel would be unboxed which I think paid a premium for but it is what it is if thats whats necessary for them to handle with a little care. After a couple of days I received an email saying I had to pay a £20 fine for the parcel being oversized to which I contested and had proof; they dropped the fine claiming it was a "mistake", no it was a shakedown. Fast forward 2 days and my ebay buyer is complaining about why his overnight parcel hasn't arrived 5 days later so I had to chase Paisley Freight to which after several days of messing about they admitted my parcel was absolutely smashed to pieces = £43 lost for them to destroy and not deliver my parcel and eBay customer understandably disappointed