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I too have been scammed by this seller
I too was taken in by this challenging and aggressive push marketing transaction via FaceBook. I ordered one lot of 3 air cooling devices, but was charged twice (2 X 3) plus a VIP Club membership that I never asked for. The promotion was presented as an Australian invention, but I then find I’m charged in US dollars, not AU dollars (so my payments were significantly more than I expected). To make matters worse I only received one email from the company advising me I had made a purchase from them. PayPal made 3 transactions, but I never received confirmation emails about the other two financial transactions. Everything about this promotion was untrustworthy, and I immediately emailed them saying I wanted to cancel the orders and my money returned to Paypal. The only reply I had from them at that time was a friendly autobot email about mozzie killers that is totally unrelated to the purchase I made. I submitted a claim through PayPal who advised me to first deal with the seller to resolve the issue, although first communication with them about these purchases were unsuccessful. I then put in a further claim with PayPal asking them to recover my money. By putting in this claim, Paypal copied my claim to the company, who were then quick to refund the money for the item I had claimed against, and sent me an email saying the item had been refunded. I then advised them that I wanted all my funds transfers reversed (not just one), and 3 days later I saw the funds transfers back in my PayPal account. Interestingly because of foreign exchange rates that change day by day, I ended up receiving back $14:89 more than I had paid. :-) When I put in my claim to PayPal I also submitted this TrustPilot review at the same time (now edited), which I believe was the main action that culminated in a successful outcome to my claim. Outcome: this seller uses aggressive push marketing practices which are difficult to navigate and understand exactly what you are signing up for. Communication with my emails in the first instance was non-existent, which is probably to be expected by a seller receiving multiple orders to process, when using an automated mail handling system. If you are similiarly unhappy with your interaction with this FB posting, follow it through with your financial provider (in my case PayPal) and make sure you submit an honest TrustPilot review of the seller, which is a mechanism that sellers are keen to protect. All my funds have been received back into my account. Thank you for that. The seller said the products have already been sent and when they arrive I can keep them. I'll be interested to find exactly what does arrive, but if anything does I'll be passing it on to the St.Vincent dePaul society for their charitable benefit. In passing, I see this seller continues to promote similiar posts on FB, so be cautious when making any purchases from them, paying close attention to what transactions you are actually ordering. Regards Barry