AU
Audley Travel
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Abandoned by Audley
The tour guides were excellent. My wife left her purse on the bullet train from Kyoto to Tokyo with our passports. With only 2 1/2 hours to catch our flight to Hawaii, we were desperate for some Japanese-speaking help. I called the Audley emergency number and reached the local rep. She refused to help at all, telling us we needed to contact lost and found ourselves.