PSA Finance UK Limited
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CORRUPT?
I bout a vehicle through PSA Finance, I had the vehicle for approximately two weeks when problems began to show with the vehicle transmission. After chasing PSA and the vehicle dealership for repair for about three month I took the case to the financial ombudsman service. The financial ombudsman service lunched an investigation, where an advisor passed the case off as PSAs responsibility. The vehicle still hasn’t been repaired after 14 months from the original complaint and nearly 4 month after the ombudsman’s final decision. Customer relations advisors are always “busy” and requested call backs never happen. Emails take about two weeks to receive a reply. I’m Constantly getting passed from one person to another. I would strongly advise taking a wide berth! They won’t do the right thing and repair vehicles when their liable.