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Postoffice
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Refused refund for an unused parcel label
I bought a label online dec 16th. To post a parcel to rhe USA for xmas. It was £35. Unfortunately l fell ill and was unable to go post office to either print the lable or post it. Therefore it was never used. I asked for a refund 4 tines by email and 1 call . They responded today telling me that it had been posted and was tracking!! I never sent it with this label!!! its still here on my hallway! I'm disabled and have low funds. Shocked they have treated me this way and lied saying it's posted when its never left my house!!!! Shocking !