Bite Squad
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50% of the time i get FRESH MADE FOOD. 50% of the time I do NOT.
50% of the time I get Great Hot Fresh food. But i notice that the drivers are stopping by to pick up food for different orders after they have already picked up my food, so my food is sitting in the car while they PICK up a 2nd Customers food then i may or may not get my food 1st. I don't like that. I am paying a lot of money and spending money almost DAILY sometimes several times a day and I think i should get my FOOD FRESH FAST & IT SHOULD BE HOT. I also give out a lot of TIPS I go above and beyond. So to me I should be getting my FOOD shortly after it's made. I should not have to wait for the DRIVER to pick up another CUSTOMERS FOOD and then decide who get's their food first. To me it should be ONE ORDER AT A TIME. Not multiple orders for several customers. I get it you need to make more money but you are SACRIFICING QUALITY and FRESHNESS and HOT FOOD for this idea that will cause you to END relationships with your customers. I have been using UBER EATS & DOOR DASH and they are not doing this to me. I do appreciate the refunds BITESQUAD does give me when the food is late or not hot. But I WANT FRESH FOOD I don't want refunds or credits. that gets really old. FRESH FOOD matters to people. Especially when you are ordering a STEAK or HAMBURGERS. Mostly my BUNS on the burgers are SOAKED WITH JUICES until the BUNS are no good and fall apart. I am also wanting to just go after my OWN food like i did before. Now Bite Squad has Caught on to something. When I go to complain now it does not take you to a LIVE AGENT. Instead they are sending you to a LEAVE US A MESSAGE and we will get back to you. This keeps them from having to GIVE out REFUNDS or CREDITS now. And I am sure there is a reason they are doing this. TO STOP ALL THIS CRAZY STUFF the BUSINESS or the DRIVER NEEDS TO INSPECT TO MAKE SURE ALL PRODUCTS ARE IN THE BAGS AND TAKE PHOTOS. I have missing items all the time. It makes me so angry when I am EXPECTING a BURGER MEAL with FRIES but I only GET A BURGER with NO FRIES. That is crazy and stupid and It makes me very very ANGRY. GET IT RIGHT BITE SQUAD. WE ARE SPENDING A LOT OF MONEY AND TIPS are getting expensive and if i am going to SHELL OUT TIPS 20% 30% then I better get every thing I order and I better get it fast and it' needs to be FRESH. I do not want to wait for the DRIVER to SIT AT ANOTHER BUSINESS with my FOOD in the back seat while they go get another order for a different customer and then PRAY i get my FOOD FIRST. I can see when the DRIVERS are STOPPING. And They don't always bring me my food 1st even though MY ORDER was picked up 1st. This is not a good way to do BUSINESS. I cannot wait for DRONES to start bringing me my FOOD DRONES will put you out of BUSINESS unless you get into the DRONE BUSINESS that's COMING very very soon. It's already in the works in some CITY'S