VO
VOXI Mobile
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Had phone stolen and contacted to…
Had phone stolen and contacted to cancel sim and get another issued. After 10 days the sim still hadn’t arrived as promised after a week. Had to contact three different agent. Told would have to get another sim sent out as other one was sent. Not given option to collect from Vodaphone store until ask. Told needed photo id and proof of address to collect from Vodaphone. Didnt tell me I needed a via or master card with chip as well. Amex chip and pin not accepted. Meant had to go home to collect another card. Extremely poor service