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This is a nightmare
This is a nightmare. I ordered the OZZI Cool from Facebook. Theres pages and pages of hype to wade through, and then when u actually get to the order page, they hit you with at least 10 add ons that you have to say no to in order to proceed, one after the other. Having done that I discovered after completing the order they charged me for all the add ons any way, adding another 150 dollars to the order. And now I will get a whole bunch of these coolers when I only wanted one. There is no way to contact them. Their phone number is always busy, or doesn't work at all. Now I cannot pay my rent. I might get evicted and I will be homeless. And on top of that reading their return policy, the qualifications for returning make it impossible. You have to return it to China and pay the shipping, and it must be in its original box and unopened. If its been opened you don't get your money back. And with our trade war with China? It is not run like a professional company and rigged to their benefit with no regard for their customers. Their whole web site leaves you feeling like you are being manipulated. In some cases the button to say no to each add on is in tiny print where you don't see it, while at the same time in big bold print is "Continue". When you hit this the you are charged for the add ons and the order is complete. Done. And you can do nothing about it. Their resolution is to give me a 30% refund of what I never wanted or ordered. Does that sound fair to anyone reading this?