Kits
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Massive respect to the Kits team and…
Massive respect to the Kits team and Tony in customer service for helping me out. I went to make an exchange on 2 pairs, fully expecting to ship the others back at my own expense. Not only did they not charge for the replacement, they shipped out the replacement frames same day and told me to keep the original 2 pairs or donate them locally. This is my 3rd and 4th pair with them and certainly not my last. They have wonderful communication and setting expectations for shipping timelines (which are quite quick considering it's BC to ON), their customer service was top-notch and their actual frames are very solid!