Jo-Ann Stores
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I bought a tricycle from them through…
I bought a tricycle from them through their online site, that I found through random ads. After receiving It found out it was big for my son. The return and refund process was the worst nightmare I have ever faced. I went to one of their stores, where I was told to return it back to the company since it would be faster to get my money back. And also informed me they have stopped accepting the return paid through PayPal. I went back home, request a shipping label from them. It took two days to get that. Now I had to make a trip to ups to ship it. It has been two months now. I have been calling them frequently, at least once a week to check on my refund status. Finally, they told me it got manually processed today and will take 3-5 days to reflect on my Paypal. If anybody wants to go through this hassle then welcome to Joann.