Halfords Retail
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Ordered online for collection
I ordered online for collection as the store said it had items stock. Went to collect the day after when it said they were ready for collection and out of 9 items I ordered only 5 were ready. Then the order was marked as completed with no way of tracking when the remaining items would be ready. I've been to store 1 week later to collect the remaining 4 items and only 3 items were there so I am still waiting for the last item I have paid for. There is no way I can find out a rough date of when they are ready this is really poor from halfords and if im being honest it's put me off a little bit. The tools them selves have always been quality and still are but I've been to store 3 times and counting. The people behind the tills cant tell me when my last item will be ready for collection meanwhile im just stuck in limbo waiting for my order. Not good enough. Stockton on Tees store.