Mariane Silva Assis

Mariane Silva Assis

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1 out of 5 stars
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Reviews by Mariane Silva Assis

AT

Atom Tickets

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1 out of 5 stars

DO NOT USE THIS APP

DO NOT USE THIS APP — Failed Promo, Broken Checkout, No Real Help I was supposed to get free movie tickets through a promo that was clearly meant to promote Atom’s app. Well, it definitely promoted something — how broken, unreliable, and frustrating this app truly is. The promo code worked, but the app refused to process payment no matter what I did. I tried multiple cards, devices, browsers, even different accounts. Still failed. Then, the system blocked my account for “safety reasons” in the middle of all of it — making it impossible to resolve before the movie started. I had to pay out of pocket for tickets that were promised to be free. The support team? Completely unhelpful. Just slow, generic responses and no urgency whatsoever, even when I explained the movie was starting within the hour. This wasn’t just an app glitch — it was a total failure in customer service, functionality, and reliability. And the worst part? This whole mess was supposed to make me like and recommend this app. What a joke. If you’re thinking of trying Atom because of a promo: DON’T. You’ll end up paying full price anyway — with way more stress. Use Fandango, go directly through the theater, literally anything else is better than Atom.