Private Internet Access
View company profile →
So close yet so far
I had high hopes for this program. Through the chat support system, I felt comfortable that this program was the one for me after using previous VPN's with no success. I am a Canadian and was looking to watch/listen to Canadian content. Sadly, after I purchased the program and spent roughly 1 hour on the chat support system trying to rectify the inability to watch Canadian content to no avail. Every possible option was tried. The agents I dealt with were polite and friendly. Things to improve on: -Ability to watch content from your home country when "not in the country" -Be clearer that there is the possibility that you cannot watch content from your home country. -Continually improve User Interface. Things I enjoyed: -Ease of setup -Variety of servers -numerous platforms and extensions to choose from.