Endurance
Read all reviews for Endurance →
Unacceptable Claims Handling and Lack of TransparencyI purchased an Endurance warranty in…
If could give a "0" rating I would, I purchased an Endurance warranty in December 2024 and followed all policy requirements, including the waiting period. Yet when my vehicle needed repairs in August and September 2025—both clearly covered under the policy—my claims were denied without explanation. Despite multiple requests, I was denied access to basic information like claim numbers, inspection results, and status updates. Endurance insisted all communication go through the repair shop, excluding me entirely from the process. This is not only unprofessional—it’s unethical. To make matters worse, I received a retroactive request for invoices months after the policy began and after the claims were submitted. It felt like a tactic to justify denial rather than a genuine effort to resolve the issue. As a paying customer, I expected transparency, accountability, and fair treatment. Instead, I encountered evasiveness and disregard. I do not recommend Endurance Warranty Services to anyone seeking reliable coverage or respectful customer service.