Home Bargains
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No customer services help line
I’ve placed many online orders for Home Bargins never had an issue. My delivery came and was missing items. I did contact through email. Then someone gave me a number to call I called this but unfortunately was told everything goes through email …… I did recieve a reply asking to send photos of what I’d got. But odd as how can you photograph items you haven’t received never the less I sent picture of the box with what I’d received …… I ordered 4 balloon stake lights. Now how can the packer put one balloon light and 3 stakes ? Anyhow I received an email telling me they can’t resend but issued a refund for the 3 missing lights my 4 star is because they do not have a call centre to deal with issues it’s all done via email with such a large company you would think that they would have a customer services line who could deal with you rather than you waiting on reply’s. How’s about folk who haven’t got email addresses ? How do they get on ? I will purchase online again but I hope in future I’ll receive all of my orders