Ava

Ava

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1 out of 5 stars
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Reviews by Ava

FI

Five Star Properties and Bliss Beach Rentals

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1 out of 5 stars

Disappointed in Destiny

We rented Caribbean Cabana in Destiny By The Sea. The neighborhood and private beach are great and the house itself is great! However, it is badly mismanaged by Five Star. The house was not clean, Hand prints on frig, dishwasher, and night stands in bedrooms. Sheets in bunk room were sandy, oven didn’t bake, grill was very dirty, rusty, only one burner out of six worked and the propane bottle was almost empty. Neither washers and dryers worked when we arrived, we ended up getting one unit installed but were left with a mess to clean up after the installation. The ice maker was dirty, the refrigerator smelled like fish and one of the leather chairs had a large piece of leather peeled off with foam exposed. Most of the upholstered furniture on patios and in living areas was worn. Bikes provided had flat tires and chains were off. Clearly, you can see this was not an oversight but a pattern that the property is not maintained or cleaned properly. If the house could be cleaned and in working order it would have been a great place to rent! We did complain and turned in requests but these things could not be repaired while we were already there. It’s unfortunate that they could not have assessed the needs of the house and gotten some of these issues resolved during the Covid shutdown! Instead, new guests arrive each week to be disappointed!