WA
Water Babies
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I really enjoyed Water babies and the…
I really enjoyed Water babies and the lessons they provided. The instructor was great. However, my little boy got bronchiolitis and couldn’t attend one of his lessons (advised by his gp). Even though I gave notice that he wouldn’t be able to attend his lesson they refused to provide me with a refund or a make up session. As I had already paid for the month that means I paid for a service they didn’t provide to me. Extremely disappointed with their response to this and because of this I stopped our lessons. Will be looking for another company that is way more accommodating for sickness (something that is completely out of my control).