Spafinder
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My mother gave me a spafinder multi-use…
My mother gave me a spafinder multi-use card for Christmas and someone hacked it and stole all of the balance. I was so sad because I really needed it. I also felt sad for my mom because she lost her money. I phoned Spafinder in the UK because I live in the UK but my mom lives in California,and asked if they could help me, since it was easier than phoning the US number. I asked many times, ", are you sure you can help me, it was purchased in California" the guy assured me he could help me. Told me wait a few days for a reply, after he told me on the phone that it had been used. I actually had to ask him multiple times "But used WHERE? WHICH STATE?" we were in northern California,if used elsewhere it was NOT ME. He said ", oh...yeah...it was used in Minnesota" it just felt so cagey, why would he not say that right off the bat? To top it all off, they come back to me almost a week later saying " oh we can't help you we only help UK people who purchased cards in the UK" That's exactly why I asked so many times if you could even help me. Also,how is he going to say he never encountered this, when they hack giftcards balances all the time? How have you never heard of this? Even I've heard of this scam. It's super common. I told him, can you not ask your manager or something? What the hell. He was clueless. Needless to say, I have never in my LIFE been to Minnesota. And they don't even care. Now I'm back to square one having to go through the whole process all over again. Horrible experience. And also, a lot of those places they list on their website don't even accept these cards. 100% stay away. Incompetent people on the phones. Ridiculous. Enjoy my poor moms money!