Victoria

Victoria

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Victoria

PH

Phones 2 Pounds

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1 out of 5 stars

SCAMMERS!!!!

I found phones2pounds through the comparison site SellMyMobile.com - who state they work with “carefully vetted recycling partners”. Unfortunately I was foolish enough to trust phones2pounds based on this, and didn't research any further. They offered the best price of £166 for my 64gb iPhone 11. I sent it to them promptly, and a few days later was emailed a “revised offer” of £75 due to the phone being cracked. They attached pictures of a phone with multiple scratches, scuffs, and a crack on the back. The phone I sent was in really good condition and did not have any cracks or deep scratches. They are lying and defrauding people into accepting a much lower offer. To my astonishment, a Twitter search of phones2pounds brings up complaints as far back as 2014, of which SellMyMobile have been made aware of. I am honestly baffled how this company are still trading. They are liars and fraudsters. They must be faking reviews on here to keep up their score and drown out the negative ones. I have reported these cowboys to the police and trading standards. I will be pursuing a case with the small claims court if they do not return my handset in the condition it was sent to them.