AB

Aastha Basnet

1Reviews
1.0
1 out of 5 stars

Reviews by Aastha Basnet

1 out of 5 stars

WORST ONE EVER

I have dealt with lot of electricity companies over the years. Red energy has to be the WORST experience among all of them. They would never come to do a reading and would always send us estimated reading which would be 1000's above our actual reading. When we went ahead and attempted to cancel their services they were very unhelpful. The customer service attendant that I spoke to was rude and annoyed with me while I was trying to explain my issues with their estimated bill. They charged us extra for a "Special reading of the meter" because they sent us an estimated bill instead of coming to my house to read the meter. Mind you they had no issues coming to our house to read the meter when we initially joined the services. Unhelpful, unreliable and the worst company out there.