Marsh & Parsons Estate Agents
View company profile →
DO NOT RENT A PROPERTY WITH THIS COMPANY
DO NOT RENT A PROPERTY WITH THIS AGENCY. They are liars and manipulators. My agent convinced me that the landlord agreed to a few conditions before I signed the contract, and then completely disappeared when it was time to meet these conditions! Also, my agent was supposed to meet me on the day I was arriving to the UK. She agreed to meet me on the 28th of august, not informing that it was a bank holiday. (It’s my first time living in london and I am an international student). Neither she, or this horrible agency were answering the phone, and there was no emergency contact. I was simply stranded at the airport with no where to go. I was forced to book a hotel. A respectable agency would reimburse the cost of the hotel because of the inconvenience and stress the agent’s mistake has caused. All the offered when the agent answered 3 hours later was an apology. Not only that, but they stopped answering after giving us the keys, and left us to deal with an uncooperative landlord that I deliberately breaching the contract (mould, not cleaned, stained). I have tried to come in contact with the manager of the agent but I have received no response. DO NOT USE THIS AGENCY.