Spabreaks.com
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Very poor/unprofessional managment
Very poor management, booked on the 9th and turned up for our booking on the 10th, we got sent booking confirmation and everything - when we turn up at the hotel they had no idea of our booking, kept us waiting for over 30minutes we had to pay for drinks while we waited to just find out that ‘it’s not our fault’ and they have no spa availability and if we wanted to stay we have to pay even more. We traveled from 3-4 hours for this special day and no one was helping or available to call to fix it. We ended up paying for a local hotel, really poor experience. The hotel staff were also very unhelpful and just blamed spa breaks.