LL
Lloyds Bank Insurance
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I was under my overdraft
I was under my overdraft , had 0 balance credit card and because I didn't respond to a message on the app as I thought I had everything under control they decided to remove the arranged overdraft , affect my credit score all without even so much as a phone call or a letter. 10 years with this bank , making them money on interest and because I didn't respond to a message on a app they believed me to be a trouble maker. Words cannot describe the level of betrayal I feel with this bank. The overdraft shall be paid and I will never bank with them again and actively recommend that other people use other banks as an option.