Five Star Properties and Bliss Beach Rentals
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If I could give you NO stars I would…
If I could give you NO stars I would but it won’t allow me to. I don’t even know where to start. Upon arrival as we are pulling In we see a man on our street facing deck completely retiling it. I thought to myself that’s ok we won’t use that deck anyways. We then get the car unpacked to go up to our beautiful rental at first look it’s amazing until we get to the main ocean front deck completely unfinished and dirty not to mention the 5 ropes that hung there the whole week blocking our view of the ocean. The refrigerator was broken completely, making us use the tiny one in the laundry room. Doorknobs fell off, the sheets on all of the beds had not been washed and were stained, along with broken ottoman. I really felt like washing 5 bedrooms worth of sheets after my 13 hour drive. To top everything off on our last two days of our vacation we couldn’t use our very expensive ocean view balcony because the man from the first day decided to finishing Retiling it. We contacted the office and talked to them twice both people say they would see what they could do. Possibly refund a little money but on the second day they quit communicating with us all together and would not except any of our calls. I have been coming to Destin every year for 20 years and have never ever been treated or had such a horrible experience. I would love for you guys to make this right but since you never contacted me when I was in my very expensive rental I’m not going to hold my breath. I believe my booking was under Amy Killingsworth March14-21 2020