lululemon.uk
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I tried to place an order with…
I tried to place an order with lululemon but just got an error message saying the payment didn’t go through. I tried with three different cards and the same happened each time. I then checked my accounts to see if any money had actually been taken and they had charged me three times but not sent any order confirmations after I received the error messages either. When contacting the email address on the payment portal in the checkout to ask them to make sure I do not receive duplicate orders and to refund me for what they have charged, the responses I received were unhelpful and rude. They just said they could only cancel one order because they had waited too long even though I contacted them within five minutes of this happening. They said the deadline was 60 minutes. It’s a ridiculous company with horrible customer service and I wouldn’t recommend anyone shop online with them in the U.K. This is actually a scam.