Mobile Phones Direct Ltd
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Obviously the people taking the orders…
Obviously the people taking the orders are from call centres in another country. Firstly I got refused credit. When we got to the bottom of it the agent had spelt my 1st name wrong so I had to send a copy of my driving licence as proof. Next I ordered a phone with them with 100gb of data. Mobile phones direct Sent the contract through with 30gb. When I approached them they didn't want to know. I contacted 02 who were extremely helpful and they increased my data as a good will gesture. Very cheap contracts but the agents are very unhelpful and don't want to help when things go wrong. Thankyou for your reply I keep on checking my O2 account and still have NOT received the extra data. Will you as a company inform me when this has been completed.