Bank of India
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NON SUPPORTIVE MANAGER
I am writing to express my extreme dissatisfaction with the service I received at the Bank of India, Wadsa branch, specifically concerning the conduct of the branch manager. As a customer of Bank of India, I have always expected a certain level of professionalism and support, but my recent experience has fallen far short of this standard. On 02/05/2025, I encountered the branch manager, [Manager's MR SUNIL , regarding the issue to resolve a RTGS transaction. My interaction with the manager was characterized by the following unacceptable behavior: Unprofessional Attitude: The manager displayed a dismissive and disrespectful attitude towards me. they interrupted me repeatedly, they seemed uninterested in understanding my issue. Lack of Support: Instead of assisting me with my issue, the manager was completely unhelpful and non-supportive. to resolve my RTGS issue They refused to solve issue and take necessary steps to resolve, they made no attempt to find a solution, they passed the buck to another employee without ensuring my issue was resolved. Non-cooperative Nature: The manager was unwilling to cooperate in finding a resolution, they did not offer any alternative solutions, they created unnecessary obstacles. This behavior is not only unprofessional but also demonstrates a complete disregard for customer service. I left the branch feeling frustrated, disrespected, and with my issue unresolved. This experience has caused me significant inconvenience and distress. I have already closed my 2 -3 family accounts from bank of india due to all this non supportive staff of bank of india And today also i think to close my all accounts from bank of india ...... I look forward to a prompt response and a satisfactory resolution to this complaint. Sincerly RAVIKUMAR M DENGANI 9922253815