SP
Sport It First
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Ordered two pairs of trainers for…
Ordered two pairs of trainers for delivery within two working days via DPD. Three days later, an email redirected me to their delivery partner (not DPD), showing the items as received at the depot. Subsequent emails have resulted in vague responses: 'awaiting response', then 'under investigation, we will advise'. No apology or timeframe has been offered – a 'take it or leave it' attitude. This unprofessional organisation even had spelling errors in their emails. I regret not reading reviews beforehand. Thankfully, I paid by credit card, as getting a refund seems likely to be difficult. 5 working days later no further forward.