Ecoplex Energy
View company profile →
I contacted Ecoplex Energy Solutions about Solar Panels
I contacted Ecoplex Energy Solutions originally through social media and within 2 days I got a call from a lovely young man called Kevin. He answered all of my questions about the installation of Solar Panels and then referred me for a site survey to see how viable it would be for my household. Gerard carried out the survey 2-3 days later again very prompt. He explained how many panels I could fit and ran through the costs etc. As my house is quite old the Electric meter is located within a garage conversion which would mean extensive chasing of cables to access it from my attic, however Gerard assured me he would do his best to conceal the cables and avoid as much disruption as possible. Gerards' reassurance also added to the deciding factor of choosing Ecoplex as another company told me I would just have to deal with the cables if I wanted panels. On the morning of installation I had 2 electricians arrive just before 9am at my house to start the cable process and to say my anxiety was high was an understatement. I cant speak highly enough of Arron & Josh as they found the perfect route to access the meter with little or no damage to my home. 10/10 for that alone. They stayed until 8pm that evening to complete the job. I had one small issue following installation (very few jobs in life are straightforward) and again Kevin was on hand to get it resolved as quick as possible for me. From start to finish I would highly recommend Ecoplex and especially ALL OF THE STAFF, their customer service is excellent. Audrey