Haze Cards
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AVOID AT ALL COST
Ordered a card after watching Myles Dickenson on dragons den as I thought this was a good idea and a company I could trust. How wrong I was! After waiting weeks for the card to arrive it eventually did.I then realised after the first time I tried using it that the chip didn't work,this was reported straight away using the website and I had no reply.This was attempted numerous times without success.I decided to look on the truspilot reviews and discovered that this was a common problem with the chip.When I eventually managed to speak to someone they told me to send the card back,I mentioned that I,d read a lot of reviews from unhappy customers and I was told that these were all fake reviews from a competitor,when I was posting the card back I also noticed that the chip had now fallen out that I reported and sent pictures ,the reply was this was a common problem regarding the glue that had now been rectified.I posted the card recorded delivery weeks ago and was told last week that the refund would be boxed off later that day,that obviously didn't happen as I expected. I have now had to order a replacement card from my bank,pay for postage and waste lots of time chasing this joke of a company.This is a disgraceful way to treat customers and I feel that I have been totally scammed.Please don’t give this company your money unless you are willing to pay over £100 for a useless piece of metal !! I have kept correspondence as I believe the only way to get my refund back is down the small claims route.The company has still not refunded and have now contacted trustpilot to have review removed. I have forwarded all documentation as proof.