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Almost 3 months and no order. Bad customer service
I ordered an "in stock" skeledirge premium collection and a paldean fates tin for Black Friday (way back in Nov 2024). I have been told many times they are "expecting stock in", but have had to chase constantly. No attempt at a resolution and Ryan in customer care stops replying as soon as you refuse store credit or to wait. My product still shows as in stock for in store pickup, so why can't they fulfill the order? Still awaiting a response to that question or a refund. I'd be willing to change this review to reflect their actions should there be any.