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Francisca Grol

Francisca Grol

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Francisca Grol

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Jan 29, 2021

WORST CUSTOMER SERVICE EVER

SENT A BASKET TO MY FATHER FOR HIS 75TH BIRTHDAY, WHICH I UPGRADED TO INCLUDE 2 BOTTLES OF MOËT AND AN ORCHID AND SOME NUTS - WAS MEANT TO COME WITH EXOTIC FRUIT. INSTEAD THEY SENT 3 ROTTEN BANANAS, 2 ROTTEN KIWIS AND 2 ROTTEN LIMES AND ONE BOTTLE OF SPARKLING WINE - AND TOOK $327 FROM ME FOR THE PRIVILEDGE. NO ONE ANSWERS THEIR PHONE LINE AND THEN ONE WEEK LATER GET A GENERIC LIKE EMAIL SAYING THAT THEY DON'T PROVIDE REFUNDS AND THAT THEY HAVE A RIGHT TO SUBSTITUTE!!! SUBSTITUTE???? FOR ROTTEN FRUIT? AND WHAT ABOUT ALL OF THE OTHER STUFF THAT I PAID FOR THAT THEY NEGLECTED TO INCLUDE? I HAVE OPENED A CASE WITH AMEX AND ADVISE ALL OF YOU TO STAY AWAY FROM THIS SCAM!!!!!