Urban Evolution Property Management
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I recently reported 3 maintenance issues…
I recently reported 3 maintenance issues to property management and Chloe Davies was the one who responded. Chloe was very responsive, picking up and actioning the issues raised on the very next day. Ultimately, all 3 issues were appropriately fixed by a maintenance staff the day after I reported the issues. A minor misunderstanding did occur during the process, however. I was first informed that changing the spotlights and tightening the toilet seat was my responsibility, while the maintenance staff will only be there to tighten the loose tap. But this misunderstand was quickly resolved when the maintenance staff arrived and explained that spotlight replacement could not be done by tenants and also generously helped tighten the toilet seat.