Hazelton's Canada
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On the basis of a clause in their terms…
On the basis of a clause in their terms and condition they substitute the items in their package without any notice. The marble tray was substituted with a super cheap wooden chopping board and the reason given was its in T&C that we can substitute any item of the package and you can claim any refund. I am not even asking for refund but just be transparent to customer and not cheat them on the name of tnc.