Five Star Properties and Bliss Beach Rentals
View company profile →
Our recent stay at Mediterranea 401A…
Our recent stay at Mediterranea 401A overall was a good experience. We have rented other units in the complex in the past and this was our first time in 401 working with Five Star. The renter's portal online was easy to use and provided most of the information we needed, but we ended up having to reach out for parking details and the drive-in gate code information. Upon arrival, with other rental companies, we have always had visitor parking passes and all necessary code/access details, wifi, etc waiting for us on the counter. We called regarding the parking passes, and those were brought over promptly. We did have an issue with the pedestrian gate code not working, but because we had additional family members staying in the complex, we were able to get alternate working codes from them. The wifi info provided in the portal was also not correct, but we were able to retrieve the correct info directly from the router. The unit itself was clean and in good condition, but there were a few things we took note of. Regarding kitchen supplies, the largest frying pan was only about 6-8" in diameter -- not sufficient to cook for a group, and there were also no oven mitts/hot pads, so we ended up purchasing our own. The ice maker was very slow (perhaps it wasn't working properly?) so we ended up buying bagged ice too. We had a lot of rain our first few days, and we noticed that the seal on the main sliding door to the patio was damaged and water was leaking inside into the door track. There was some extra wind howling as a result of this as well. And unfortunately the shower head in the 2nd king bedroom (right off of the dining area) made a very loud squealing sound during use. Despite these few minor issues, we were happy with our stay and look forward to next year.