Infinity Motorcycles
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Click and collect and York store
Click and collect order. 4 items not in stock 4 items not ordered by the York store as my previous orders didn’t fit and they wanted me to come in to try other items on first before ordering, hardly time efficient on the customers side. Money was of course taken online and “too difficult” to refund in store….. In store service at York was polarised from appalling to decent Issues in place with click and collect system and seemingly appears to not be up to date and according to shop staff not easy to use Attempted phone order additionally and my call was never returned after speaking with the sales team Placed order with another retailer, items dispatched in less than two hours for next day delivery, so it shows what’s possible. Only use if you have time to waste