Consumer Cellular
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I've been a customer for many years...
I've been a customer for many years. Recently I've been very disappointed when upgrading to a new phone. In the past, my phones came with a charging cable with a USB plug on one side and a the type of plug that goes into the adapter for the wall outlet - don't know the name for this end plug. My new phone came with a USBc cable with the same USBc plug on both ends - had no way of charging my phone. Customer service says I could buy what I needed for 20 bucks or go to Walmart or similar store. That's ridiculous. I thought consumer cellular was above this kind of thing. What greed. I feel very different about the company now. All they had to do was send a cable that I could use with the many wall-plug-chargers that I have now. CC, I'll update this review, if you decide to do the right thing. T. Nelligan