Postoffice
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Complete post office Delivery letdown
Sold an item on eBay took it to my local post office Tue eve 12 Nov 2024 for a delivery to customer out first class , today 20 Nov it's still not arrived I called the post office customer service team who tracked the number saying it's now at their london sorting office and can give me no more information as to when he will receive the item that should be out next day 13 arriving no later than 14th I have been paid by eBay and you can imagine my customers frustration I have offered him £25.00 to hang on , already he has now quite rightly started a dispute , please be aware the post office have left me in a mess and I have paid well over £6.00 for the first class delivery . Here's the thing the post office are wriggling around saying I have to give them up until the 25 to deliver an item out for next day imagine the customer somebody innocently buying and waiting anxiously ?? Imagine yourself now trying to retrieve the package and a negative review on an otherwise 100%feedback it's today still not delivered and a dispute has been raised for and by tge customer .Today I have lost total trust in the post office their fob me off attitude and damaging my eBay seller reputation so important to gaining confidence from the buyer they are Unable to clarify when he will receive , what and where the hold up has been indeed if this expensive item will actually be delivered I am left stressed and disgusted today I have and having to switch to a different and more reliable courier please be warned the post office as they claim are not reliable and unable to source and find out give positive and reassuring answers