James

James

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by James

WE

Wessex Internet

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1 out of 5 stars

Beware Check speed and quality!!

Used Wessex for 3 years, whilst Initially we got a good signal it now drops out randomly and is unreliable for work calls over Skype/Teams/Zoom etc. 5/6 times a day my laptop reports poor network quality and I have to abandon work calls. On demand TV/Films unavailable or bad pixel quality for whole evenings/afternoons. Various reasons given by customer service do not give me confidence that they can fix the issue and for £700+ per annum and a high installation charge you’re probably better off using a mobile network to hotspot your internet service. This approach - on an unlimited data bundle you can still watch TV/Films on demand for less than a third of the cost of Wessex. I’m now paying less than a third of what I was for a comparable 20mbps speed- I’ve never had any ‘super fast’ speeds of 30-50 mbps. Be careful before overpaying for 5G service which is worse than 4G or standard broadband.