Crunch Fitness
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I was a member of this gym for nearly…
I was a member of this gym for nearly four years and recently canceled my membership. Unfortunately, I agree with the overwhelming majority of negative reviews. This facility is very poorly managed. The manager, Isidro, does not take customer complaints seriously, which makes resolving issues extremely frustrating.I also had a very negative experience with a senior trainer, Sean, and a member advisor, Michael Hope. Their behavior was openly power-tripping and bossy, particularly in the evening when there is no manager on the spot. They made it clear that they believed they were the bosses of the gym and that customers were expected to obey them—or leave. This kind of treatment toward paying members is unacceptable. If you are on a tight budget and can work out during off-peak hours—such as early mornings or around 2 p.m.—and avoid staff interaction, you might be okay. However, I strongly recommend reading the existing negative reviews, as they accurately reflect the overall experience. Be aware that you cannot cancel your membership online. Cancellation must be done in person and requires a 30-day advance notice. Overall, a very disappointing experience and a complete sham.