Moving Up Garage Door Company
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Slow shipping and poor customer service
I ordered parts over the weekend. First thing Monday morning got an email that it shipped then no movement for two weeks. I emailed the company about it because they wouldn't answer the phone. The email basically told me that the item was on backorder. When I questioned why they said it was shipped and not on backorder I got a rude response about that's how their system works and if I didn't like it I could cancel my order. Finally got the part two and a half weeks after ordering it. The part works great so far. Don't buy from this company unless you are in no hurry for your parts and want poor customer service.