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Scam Company that extort money
After seeing an advert on instagram I purchased 3 heaters, when I checked my bank the next day there were 2 payments taken an extra payment for a further 3 heaters. When I wrote to ask for the order to be cancelled I was told they’d already been dispatched, I find this very hard to believe as it was within 6 hours. The products eventually arrived and are bang average certainly do not live up to the claims of how quickly they heat rooms. Now a month later they’ve taken a further £29.99 as when they doubled my order I apparently also opted in to join their VIP club that charges me £29.99 per month. Have reached out to complain but had a couple of AI replies and no sign of any refund or reassurances they won’t continue to take further payments. Avoid this company at all costs or risk excessive unwanted charges and criminally bad customer service. Will be reporting this company further.