Prime Property Management
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Prime's Buried "1 Star" Reviews
Prime's Buried "1 Star" Reviews. I have noticed a concerning trend in Prime's Trustpilot reviews that raises questions about the integrity of the platform's review system. It seems that negative "1 Star" reviews are being buried beneath older positive reviews, potentially hiding critical feedback from customers. For instance, a recent negative review, posted just '6 days ago' in July 2023, has been buried beneath a positive review created on the 15th of March, which was posted before the negative review was even written. This raises the question: How is it possible for a newer review to be hidden beneath an older review? I wonder if this pattern suggests a deliberate attempt to manipulate the perception of a reputation by pushing negative feedback out of sight. If that's the case, it would be concerning and could mislead potential customers. As a responsible reviewer, I will keep my negative review for now, as I believe in providing honest and transparent feedback to help others make informed decisions. However, they have to be able to read it. I urge Trustpilot to investigate this issue and ensure that all reviews, positive or negative, are treated fairly and displayed in a way that accurately represents customers' experiences. Transparency and trust are vital in online reviews, and addressing this issue would benefit both consumers and businesses seeking genuine feedback. Otherwise, what use is there posting negative reviews?