Simply Conveyancing
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Shocking communication & money grabbing
They dealt with the sale of our property and purchase of another for us and the process was made significantly more stressful than it ever needed to be thanks to their incompetence. We had 3 separate lawyers handling our case and were passed through each one with no prior warning. Each time the lawyer took time to get up to speed with our situation, delaying the process for much longer than needed when it was an unbelievably simple case. Thanks to them we were delayed with our property purchase, they were ridiculously slow on completion day so we didn't get keys until late in the day and overall their communication was abysmal. To top it off, they overcharged us (thousands of pounds) and then tried to charge us £58 for the privilege of refunding us OUR money, which they had due to THEIR MISTAKE in the first place. Luckily this has now been removed and we weren't charged this amount, but only after some fighting. Things started great with Simply Conveyancing but unfortunately it ended awfully and I will never be using them again, nor will I recommend them to anyone who is in need of a solicitor.